ICS assignment #2 - Unanswered Question

My Burning Question: Do we have a social code (civility, manners etc…) we abide by in online communities?

After reading the Weeks article, I decided that I would use Twitter as the community to which I post my burning question. Surely, someone would respond. After all, my post may not be as dramatic or urgent sounding as the mama-about-to-strangle-her-kid tweet, but I have a few followers and some IRL friends who follow my tweets.

First post . . .no response, so I re-posted (clarifying, simplifying, and improving on the original . . .still no response.

I did not get a single response. Not one. Zero. This leads me to believe that there is truth to what Weeks said, “people will respond to people who sound like they are in trouble — online or off.” There wasn’t anything dramatic or urgent about my query. Perhaps if I posted something like “OMG!! I totally need help w this project! I’m like totally failing + its like due in 2 hours!!” But that is not my style; I don’t have the energy for all that drama. Besides, that post sounded a little too SoCal-Valley-Girl, circa 1983.

Back to the Weeks article, minutes after the tired mama’s tweet, her page blew up, the police even came to visit. Her followers and random tweeps were offering support, condemnation, help and all kinds of advice. The point is, people responded, her community showed up. Maybe because a child was involved, people checked their usual indifference at the door and spoke up. My experience with Twitter was more like the “flattening of relationships” Weeks describes early in the article.

My Twitter experience made me think about the Rosen Article. Specifically the quote, “the activities social networking sites promote are precisely the ones weak ties foster, like rumor-mongering, gossip, finding people, and tracking the ever-shifting movements of popular culture and fad.” My casual request for homework help was not about gossip or rumors or anything as exciting as people searching. If I followed Rosen’s theories on virtual friendship and narcissism, then perhaps I should have composed my tweet like so: “there’s this total beyotch who sits in front of me in class, WTF! She thinks she’s all that. I seriously can’t do my work & her cheap a** perfume is soooo distracting.” That hypothetical tweet would probably warrant some response, but again, not my style. Too much drama/gossip. This tweet sounds too SoCal-Clueless, circa 1995.

The Twitterverse is too big, and there is way cooler stuff going on. My quasi-academic tweet just got lost in the swamp of gossip, narcissism, and drama. So much for having “community” on Twitter.

So, I decided to post in another community. I am a frequent visitor to Corporette. This community bills itself as the “Fashion and Lifestyle Blog for Overachieving Chicks.” That is so me! I found Corporette last year when I was looking for advice on how to dress for OCIs - on campus interviews with law firms.

When I posted my “burning question” to Corporette - I was not ignored. People were posting within the hour. I felt like I was part of a community; like I was having lunch with girlfriends and we were just sharing stories and advice. This kind of “girlfriend – tell it like it is” attitude is the general tone of this site. Just read any of the “Open Threads” and you will see what I mean.

The vibe on the Corporette site is not like the vibe on Twitter. Nor does it seem like comments are “sociotechnical capital” as described in the Bigge article. In that article the author (citing to boyd) explains that the comments on a MySpace page serve as “currency” in that community. The poor, sad, awkward-looking kid sitting at the edge of a table all by himself in the high school cafeteria is the one with the fewest comments on his page. While the rich, popular, cheerleaders and football players in this metaphor are the ones with 100’s of comments a week. Corporette is less like the high school in the above metaphor, and more like a really small charter school where your Auntie is the principal.

I asked if we have “a set of social rules, a code of civility or just plain manners that we live by in our online communities.” I got 8 responses! Yay! That is way better than zero.

Check out the whole exchange here.

Here are the highlights of my conversation:

“I try not to say anything here that I wouldn’t at the very least be willing to say to a friend in an email in response to a similar comment.”

“While I enjoy the cloak of anonymity, I try to not say anything that I wouldn’t have my full name attached to. Sometimes it is tempting to post something that reflects what I’m thinking, but if it’s ruder or more judgmental than I think it should be, I try to, erm, contain myself.”

“This community seems to have a rule that you can disagree or criticize things that are under your control, like clothing or makeup, but not aspects that are more hard-wired, like body shape.”

“ Don’t push your own blog too much. Don’t ask for advice then argue with the answers you get. Don’t type too many WORDS all in capital letters or talk about how BALD your managing partner it, especially if his BREATH is bad, too.”

Comparing my experiences on Corporette and Twitter made me think of the Albrechtslund article, and the idea that an “[o]nline social networking can also be empowering for the user.” I did not feel empowered at all on Twitter, in fact, I felt a kind of mild, temporary deprersssion, like the kind mentioned in the Internet Paradox article. Then posting on Corporette decreased my depression, also like mentioned in the Internet Parodox article.

I have to admit the Internet Paradox article was a bit confusing and hard to follow, I feel like I have to read it a few more times to really get it. But what I did get is that there have been some studies that found that Internet use can lead to depression, and some studies found that Internet use could build relationships and communities. Interestingly, I experienced both of these.

Part of this assignment was to ponder “What did this experience allow you to do that you couldn't have done offline?” Based on my Corporette experience, I don’t think there was much difference between what the responses online and what I would have gotten offline in the real world. However, based on my Twitter experience, I would say that the difference is that I probably would not have been ignored in real life. After all, it is rude, bad manners, and against our code of civility as human beings to ignore people when they ask you a question. Which circles us back to my burning question. It is ironic that good manners dictate that one does not ignore someone when asked a question, yet that is precisely what happened to me when I first posted my question on Twitter.

ICS assignment #1

            In a mechanical, monotonic manner, the friendly voice inside my computer tells me the time on the hour.  I hear, “It’s 9 o clock….it’s 10 o clock….it’s 11 o clock”

            I know this entry should not be too hard to write, I took notes on the readings, read lots of posts from sites like the New York Times, Huffington Post, CNN, and some Canadian outlets.  I have ideas about what I want to write about, but here I am -  stuck.  Well, not really stuck, just in a state of not writing.  Lots of looking, reading and clicking on links that relate to the Arizona shooting in one way or another, but when I switch over to my word document to try to write something, I just stare at the blank screen.

            Other than the obvious reason: this is my first assignment after winter break, and it is sometimes difficult to get back in the swing of things after a break.  I think I am avoiding this assignment because I really did not want to invest too much in this conversation, because that investment would require me to delve too deeply into the  mind of this accused killer. 

            It is one thing to read and passively surf through information, it is quite another thing to actually have to write about those events.   Writing creates a connection, you are no longer just an outside observer of the conversation.  And publishing what you write, even if it is just a blog for class, makes you a participant observer of the conversation.              

           This idea of participant observer is explained in the Beer and Burrows article, Sociology and, of and in Web 2.0: Some Initial Considerations. Beer and Burrows discuss social networking/web 2.0 research and the necessity of having more that just mere observers of the media.  The authors posit that in order to research properly and effectively, we must be participant observers of the media.  We have to actually get in there and create a Facebook page, post a blog, etc…the researcher must join the conversation.  I am reluctant to join this conversation; in my head I know this procrastination is just avoidance behavior….oh look… Saturday Night Live is on…

            So, while procrastinating, I came across this tweet by self-help/spirituality guru  Marriane Williamson on my twitter feed.  It was a Huffington Post article, Arizona Shooting: Words Have Meaning, published on January 16, 2011.  Ms. Williamson writes that “it's basically irrelevant whether Jared Loughner specifically related to the hate speech around him in some linear, causal way. Thoughts can go viral, as we have seen throughout history when group pathologies overcame the better angels of a people.”  Later in the article she goes on to discuss the tone and lack of civility in the discourse surrounding the shooting and the tone and lack of civility in the general discourse on the internet and news outlets.  While recognizing the First Amendment and acknowledging free speech rights, she states that it should not be “illegal” to talk about opponents in harsh, uncivil ways, but it should be “unthinkable.”  

            That statement got me thinking about the Rape in Cyberspace Article .  There seemed to be a code of civility among the citizens of LamdaMOO.  I do not think that exists anymore in the online world, or if it does, it is hard to find. 

            In a New York Times article, Looking Behind the Mug-Shot Grin of an Accused Killer, published on January 15, 2011,  the authors point to a time in the accused shooter’s life when he was engaging in conversations “with other players in an online strategy game.”   There was no mention of abusive or violent speech.  Then this morning, this article was on the New York Times site: In an Online Gaming World, Tucson Suspect Gave Hints of Problems, by Jenna Worhtam.  This present article went in to more detail, discussing the online gaming community of which the accused killer was a member.  I imagine that the online strategy game is probably somewhat similar to the LamdaMOO world discussed in the Rape in Cyberspace piece.  In the LamdaMOO world, words mattered, and a player was toaded for his offensive, violent, abusive words.  The New York Times article mentioned “Mr. Loughner’s postings often delved into dark territory, musing about abuse and rape”  but makes no mention of  Mr. Laughner suffering any punishments for his words.  One would assume that his speech was tolerated.  I can not help but think that if Mr. Loughner posted the same comments on LamdaMOO back in the day, he would have been toaded or removed.  It seems like we as a society have become used to abusive, offensive, violent speech; we have become jaded; on some level we have come to accept a certain amount of incivility in our normal public discourse, especially online.      

            Perhaps Web 2.0 is contributing to our cultural downfall.  In the article, Online Databases-Web 2.0: Our Cultural Downfall? Carol Tenopir explores Andrew Keen’s article that “addresses the trend that he sees as eroding the authority of expertise and threatening traditional journalists, authors, and other sources of quality information.”  The author explains that reasons for the cultural downfall could be that the “news” we get through the Internet may not always be the real news, but advertisements and political agendas in disguise.  Tenopir points to a lack of peer review as a contributor to the  downfall.  Taking that idea further, one could argue that the lack of peer review also contributes to the growing incivility in the discourse. 

            Boyd and Ellison explain the genesis and history of online social networking in Social Network Sites: Definition, History, and Scholarship .  In their article, they walk the reader through the evolution of this media from SixDegrees.com to Facebook.  The common theme seems to be the idea of showing and taking advantage of visible links and friendships of people with which we have links and friendships.  The sites described in the article come and go, they expand and extinguish, but it is the idea of connections that survives.  Here is where the irony of the current situation presents itself.

            Much has been made of the role of social media and social networking in the accused killer’s life, but the whole idea behind social media and networking is connections, and Mr. Loughner seems to be painfully disconnected.  News reports mention that one of the finals acts the accused killer did was post “Goodbye Friends” on his MySpace page, but the news reports do not mention anyone commenting back.  The one thing that keeps popping into my thoughts when reading the plethora of articles about the Arizona shooting is how completely alone and disconnected Mr. Loughner was. 

            From this weeks readings and my own experience the definition of social computing can by summed up in one word:  Connections.  As mentioned in the Boyd and Ellison article the first “recognizable social network site” was SixDegrees.com.  The idea of six degrees is that all of us on earth are connected to each other by six degrees (or less) of separation.  When we become a member of a social networking site and engage in social computing we not only make connections with like minded users, we also show other users our connections.  

           As noted above, Marriane Williamson, and spirituality teachers of her ilk would like to use social computing as a positive force, uniting humanity, connecting humanity.  But as the recent events have shown us, all this connection can also lead to a mob type mentality, one where incivility is the norm.  When it becomes necessary for the President of the United States, speaking at a mourning and remembrance event to honor the victims of the Arizona shooting, to remind us, as a nation  to be civil to one another, perhaps we have reached a turning point.  Perhaps these tragic events is just the kick in the pant we as a nation needed.  But the realist in me sees this as just another swing of the pendulum.  Which brings me back to the Saturday Night Live….

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